Privacy | Shipping | Returns | Contact Us
Backyard Boats knows that you care how information about you is used and shared,
and we appreciate your trust that we will do so carefully and sensibly. This
accepting the practices described in this Privacy Notice.
What personal information does BackyardBoats.com collect?
We collect only the infomormation needed to process your order such as Name, Address, Credit Card Number, etc.
What does BackyardBoats.com do with my personal information? Backyard Boats may from time to time use your personal information to send you information on special offers, product discounts, news, contests, or other pertinent information. You will have the opportunity to opt out of receiving any information. Backyard Boats will NEVER sell or share your personal information with a third party.
How secure is my information? The BackyardBoats.com web site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your credit card information during data transport. SSL encrypts ordering information such as your name, address, and credit card number.
Continental U.S. Addresses
Backyard Boats uses United Parcel Service (UPS) Ground and US Postal Service Priority Mail for most shipments. Shipping and handling costs are defined in the table below. Please note that additional shipping costs may apply for oversize, bulky, long and/or heavy items. However, we will never charge you additional shipping without first contacting you to receive approval.
Non-Continental U.S. Addresses
Orders shipped to Hawaii, Alaska, Puerto Rico and the Virgin Islands are generally shipped via US Postal Service Priority Mail or United Parcel Service (UPS) 2nd Day Air. If additional shipping charges are necessary, we will first contact you to receive approval.
International orders are generally shipped using US Postal Service Insured Airmail Parcel Post. We use a variety of carriers depending on the physical size and weight of the shipment, and past experience. Pricing is determined on a case-by-case basis. International customers will be contacted to determine the best method of shipment and for approval of shipping costs. Backyard Boats is not responsible for customs, taxes, duties, tariffs, broker fees, or return shipping costs.
Express shipping is available for items purchased on our website using Federal Express or UPS. Please include your express shipping request in the 'Special Instructions' box during the checkout process. We will contact you for authorization of the additional expense of express shipping before processing your transaction.
Unused items with their tags still attached may be returned within 30 days of purchase
for a full refund. Please note the following guidelines for all returns:
Have a question about your order? Get in touch with us:
2380 Research Court
Woodbridge, VA 22192